KNOWLEDGE BASE
Frequently Asked Questions
Find comprehensive answers to common questions about MileStone Talent IQ’s architecture, competency modeling, video screening, assessment engine, and platform security.
What makes MileStone Talent IQ different from traditional ATS and screening platforms?
Most recruitment solutions are fragmented point tools—an isolated applicant tracking system, a standalone testing tool, or a separate video recording service. MileStone Talent IQ unifies the entire hiring process around a single competency model. The competencies established when opening a requisition directly inform the candidate sourcing queries, the assessment battery, the asynchronous interview prompts, and the final synthesis report, providing a continuous thread of verified evidence from start to finish.
Does MileStone Talent IQ make automated hiring or rejection decisions?
No. We maintain a strict human-in-the-loop philosophy across the platform. MileStone Talent IQ automates volume administration, summarizes candidate evidence, and flags potential skill gaps, but it never issues an automated “hire” or “do not hire” verdict. Final advancement, offer, and rejection decisions are always made by human recruiters and hiring managers.
How does the competency matching engine score candidate resumes?
Rather than relying on simple keyword matching, our system uses semantic retrieval to evaluate how candidate experiences align with your role’s defined competencies. The platform extracts verified accomplishments from resumes, benchmarks them against your target proficiency levels, and produces a weighted match score that clearly displays which profile details support each competency.
Can candidates complete video interviews on mobile devices?
Yes. Our candidate experience is fully browser-based and optimized for mobile devices without requiring any app downloads. The recording interface includes local buffering and chunked upload features that allow candidates to complete submissions smoothly, even on variable or low-bandwidth mobile connections.
What types of assessments can talent teams build on the platform?
Recruiters can assemble assessment batteries incorporating multiple-choice technical questions, in-browser multi-language coding sandboxes, situational judgment scenarios, and practical work-sample uploads. All assessments support randomized question pooling, configurable time limits, and integrated accommodations.
Does your video interview system analyze facial expressions or body language?
Recruiters and hiring managers maintain full authority to adjust or override any competency score generated by the platform. When an override is submitted, the system prompts the user to enter a brief explanation. These rationale logs are stored securely to support internal quality audits and monitor scorecard calibration.
How do recruiters override system-generated scores?
Recruiters and hiring managers maintain full authority to adjust or override any competency score generated by the platform. When an override is submitted, the system prompts the user to enter a brief explanation. These rationale logs are stored securely to support internal quality audits and monitor scorecard calibration.
What integrations are supported for calendars and enterprise HRIS?
MileStone Talent IQ provides out-of-the-box integrations for Google Workspace and Microsoft 365, enabling automated candidate self-scheduling and panel calendar matching. For post-hire workflows, we offer bi-directional data synchronization with enterprise HRIS platforms, including Workday, SAP SuccessFactors, BambooHR, and Darwinbox.
Can our team customize the candidate-facing portal with our company branding?
Yes. Enterprise and Growth plans include white-label customization options. You can apply your custom logos, corporate color palettes, typography, and branded domains across your career site, candidate communication emails, assessment modules, and video interview recording flows.
How does the platform protect against automated resume manipulation?
MileStone Talent IQ treats all candidate-submitted text as untrusted input. Resumes undergo structured parsing, text sanitization, and verification checks designed to detect and flag hidden text, prompt injections, or embedded system commands before any data is processed by our evaluation models.
Still have questions about our recruitment architecture?
Our solutions team is available to walk you through our platform modules, answer technical questions, and discuss your team's specific hiring workflows.
